Request account deletion

Bhumireddy Vittup Solutions LLP · Updated 1 November 2026

Delete immediately in the app

Open VittUp → Profile → Delete account. Read the permanent-deletion warning, request a mobile OTP and confirm. Your profile, coins, scratch cards and draw eligibility are removed. This cannot be undone.

If you cannot access the app

Email support@vittup.com with the subject “VittUp account deletion request” or contact WhatsApp +91 8340012248. Give your registered mobile number so support can verify ownership. Do not share your OTP or voucher PIN in the request. Support will arrange verification before removing account access.

Remove optional profile information without deleting your account

Open Profile → Edit profile. Choose Remove photo, or clear your date of birth or address, then tap Save changes. This removes those saved fields from your active profile without closing your account. Purchase records and other retained records are unaffected.

What remains

Required financial and audit records are retained in pseudonymised form. Gift-card providers and payment providers retain their own transaction records under their policies. A new registration does not restore old rewards.

Contact support